Bellagio Returns & Refunds Policy
At Bellagio Interiors, we strive to ensure your complete satisfaction. If you are not entirely happy with your purchase, you may return it within 7 days of delivery, provided the item is unused, undamaged, and in its original packaging.
Please note:
- Custom-made or made-to-order items cannot be returned or refunded unless defective.
- Shipping fees are non-refundable. Return shipping is at the customer’s expense unless the item arrived damaged or incorrect.
- To request a return, email us at info@bellagiointeriors.co.za with your order number and reason for return. Once approved, items must be returned promptly for inspection.
- Refunds will only be processed after the returned item has been inspected and confirmed to meet our return standards.
- Once approved, the client must provide their banking details and email address for the refund to be processed.
- Refunds will be issued to the client’s bank account within 7–10 business days after approval.
- Payments made via card on our POS machine will exclude the original bank processing fee, which is non-refundable.
For damaged or incorrect items, please notify us within 48 hours of delivery, including supporting photographs.
We appreciate your understanding and cooperation.